Server restart notifications

In response to player feedback, we are offering players the option to receive a notification, prior to any planned server restarts.

To opt-in for this service, enter the Star Code "ServerRestart" to add yourself to the server restart mailing list. You can enter the Star Code by logging into our software and selecting:

Desktop: Tools → Star Code

Or, if you're on the website version of our help center:
Star Code
When possible, we will send an email with details about the scheduled server restarts beforehand. Due to the nature of software changes, plans may change at the last minute.

Our official Twitter account is often the best place to find any updates on a server restart.

If you only have access to our mobile app, please contact us via our software, mobile app, or website, and we can provide a direct web link.


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