Search Help
Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.
- Home
- >
- Category
- >
- Subcategory
Frequently Searched Help Articles
Desktop: Troubleshooting Cashier issues
Error message: "You are already logged-in from another computer...."
Sending a screen capture of an error or malfunction affecting our software
Reinstall our software on Windows
Sound problems on Windows or Mac
Reporting software issues, malfunctions or error messages
Cashier screen not loading (Windows)
Creating a Stars Account - Error 253/1020
Windows error: 'Client Failed to Initialize' - Log files request
Older software versions unavailable
Contact Support
Responsible Gaming
We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.
Special Offers
PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.
How to Play Poker
You'll find the rules of poker, beginner tips and in-depth strategy in the PokerStars How to Play section.
Playing for Real Money
Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.
